Unplug the TV for 5 minutes to attempt a reset. High Speed HDMI 2.0 Cable – Use New Cable To Rule Out IssuesĨ. Replace the HDMI cable as it may have a short or other defect which causes the black screen issue. Hidden fault within HDMI cable – Replace with new cable. The component you are using may have a temporary fault and needs to be reset.ħ. Blu-Ray/CABLE BOX) you are using OFF and then back ON. Blu-Ray/CABLE BOX) may be causing the black screen issue.Ħ. Connect a different component to the TV or the same component to a another TV. HDMI ports – Switch ports if TV screen goes blackĥ. Unplug the HDMI from one input, and plug into a different input to test if port is bad. Use a different HDMI port for the component you are using. Store mode or demo mode is a factory setting to be used for a display or demo.Ĥ. Check that STORE MODE/DEMO MODE is not turned ON. Sleep timer can sometimes be pressed on the remote and will turn OFF the TV.ģ. Was SLEEP TIMER mistakenly turned ON? – Turn OFF. Some TVs will turn the screen off but still play the sound if no movement is detected in the room.Ģ. Check that POWER SAVER/ENERGY SAVE MODE is set to OFF. NOTE: Some troubleshooting steps may be different from your (Samsung, SONY, LG, Hisense, TCL, VIZIO) TV or remote control but generally will work the same to fix the problem.
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